1. Privacy Policy
Effective Date: 01/04/2025
ITR Adda (“Company,” “we,” “our,” “us”) values your privacy and is committed to protecting your confidential data.
Confidential Data
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We do not share, sell, or trade your confidential data with anyone, except when required by law.
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All personal, financial, and tax-related information you provide is kept strictly confidential.
Information We Collect
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Personal details (name, contact number, PAN, etc.)
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Financial and tax information required for filing and compliance
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Transaction details for service payments
How We Use Your Data
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To provide tax return preparation and compliance assistance
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To process payments securely
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To communicate important updates and confirmations
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To comply with legal obligations
Client Rights
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Access, correction, or deletion of personal data
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Opt-out from non-essential communications
Contact: office@itradda.com
Website: www.itradda.com
Compliance Officer: Khammaba Gohil
2. Company Policy
Effective Date: 01/04/2025
At ITR Adda, we commit to professional excellence, transparency, and integrity in all client dealings.
Our Principles
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We never file any Income Tax Return (ITR) or report without client confirmation (oral or written).
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We always share a draft version of the return/report with clients, and proceed only after their approval.
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Confidentiality and data protection are paramount.
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We comply with all applicable tax laws and regulations.
Workplace Commitments
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Equal opportunity, diversity, and inclusion
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Continuous staff training for accuracy and service quality
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Respectful and professional workplace culture
3. Data Policy
Effective Date: 01/04/2025
Data Handling
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Only the information necessary for service delivery is collected
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All data is stored securely with encryption and access control
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Confidential client data is never shared externally, except when legally mandated
Access & Accuracy
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Only authorized team members and Chartered Accountants (CAs) can access sensitive client files
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Every ITR draft and report is verified by a CA before being shared with clients
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Clients confirm accuracy of the draft before we file on their behalf
Breach Protocol
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Immediate reporting and investigation of any suspected data breach
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Notification to affected clients and compliance with legal obligations
4. Refund Policy
Effective Date: 01/04/2025
At ITR Adda, your trust is our priority.
100% Refund Guarantee
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If we fail to provide the agreed service, you are entitled to a 100% refund of service fees.
Refund Process
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Submit refund request to office@itradda.com with proof of payment
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Refunds will be processed to the original payment method within 3 working days.
Exceptions
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Refunds are not applicable where services were delivered successfully but dissatisfaction is subjective
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Taxes, penalties, or late fees imposed by government authorities are not refundable
5. Error & Mistakes During Filing Policy
Effective Date: 01/04/2025
We strive for error-free services, but acknowledge that human mistakes may occur.
Quality Assurance
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All staff undergo regular training to improve accuracy
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Every draft ITR and report is checked by a Chartered Accountant (CA) before submission
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Filing is done only after client approval (oral or written)
Error Correction
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If a mistake occurs on our part, we will provide free correction service
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Clients will be informed immediately, and corrections will be prioritized
Limitations
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ITR Adda does not provide insurance against tax liabilities, penalties, or late fees
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In all cases, clients remain responsible for payment of any tax, penalty, or late fee demanded by authorities
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Even when the error is ours, government challan payments (tax/penalty/fee) must be paid by the client